I've just had a mare trying to send a parcel to poor old Funk Charly.
I initially sent it DHL from work and it got all the way to Moscow only to be returned due to incorrect documentation.
I then provided what I thought was correct documentation, resent it via DHL and it got returned from Heathrow.
DHL have advised me that this was because it was to a private address and Russian law states that only documents can be sent to private individuals, anything else can only be sent to business addresses.
Does anyone else have experience of this?
I thought using DHL (via my works account btw) was a quicker and safer method than the Post Office.
What am I best to do?
I initially sent it DHL from work and it got all the way to Moscow only to be returned due to incorrect documentation.
I then provided what I thought was correct documentation, resent it via DHL and it got returned from Heathrow.
DHL have advised me that this was because it was to a private address and Russian law states that only documents can be sent to private individuals, anything else can only be sent to business addresses.
Does anyone else have experience of this?
I thought using DHL (via my works account btw) was a quicker and safer method than the Post Office.
What am I best to do?
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